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Terms & Conditions Please read this section thoroughly to ensure understanding
of our policies. Thanks! The Johnston AG crew.
Product Many of the products offered by Johnston AG Inc. are sold
for Off-Road-Use-Only (racing use). It is the sole responsibility of the
purchaser and the end user to check local and state ordinances or laws
regarding the use of any product on public streets. Federal and State laws
prohibit the removal, or rendering inoperable of any devise of design affecting
vehicle emissions or safely in a vehicle used on public highways. Installation
of these parts may void the warranty coverage, if any, on your vehicle.
Pricing All prices are subject to change without notice. Johnston AG
sales representatives will always try to notify customers of any major price
changes at the time of purchase, but can not be held responsible for these
changes.
Sales All sales will be C.O.D. certified funds, cash, or
credit card unless other arrangements are made at Johnston AG management’s discretion.
All pricing offered is effective for C.O.D. funds and cash only.If
at any time a check is returned "Non-Sufficient Funds”, the account will
immediately be put into collections, and a $40.00 returned check fee will be
accessed. Advanced payment required on all overseas orders, special order items,
and air freight shipped orders.
Method of Payment Johnston AG accepts cash, certified checks,
bank checks, and money orders. Company or business, and personal checks will be
accepted at Johnston AG management’s discretion. Johnston AG also accepts Visa,
MasterCard, American Express, and Discover.
Collection Cost If the account is turned over for collection,
Johnston AG will prosecute to the full extent of the law. The customer will be
liable for all attorney's fees and collection costs.
Shipping All shipments are sent FOB Origin from Johnston AG’s
warehouse. All claims for damaged merchandise must be made with the shipping
carrier. Please keep all shipping cartons and all packing materials for carrier
inspection. Johnston AG cannot initiate any claims with the carrier. Johnston
AG highly recommends that all shipments are fully insured for damage as most
shipping companies have limits on their liability for damage shipments.
Special Orders Special Order merchandise will require a 50%
to 100% deposit, set at the discretion of Johnston AG management. Once a
Special Order is placed, it can NOT be cancelled, and is NOT returnable.
Most Special Orders take 2 - 4 weeks to arrive, unless your sales representative
advises differently.
Refused Shipment Any customer that refuses a shipment for
any reason will have its customer status suspended until such time when all
charges/penalties pertaining to the refused shipment have been paid. Charges/
penalties will include a $35.00 refused shipment penalty, any and all shipping
costs, as well as a restocking fee for the returned parts where applicable.
Returns All returns must be marked with a Return Merchandise
Authorization (RMA), issued to you by Johnston AG sales representative. All
returns are subject to a 25% restocking fee. No returns are accepted on Special
Order merchandise, electronic merchandise, discontinued items, specially priced
items and "blowout", "quantity discount", or "specials" are not returnable. No
refunds can be made after 15 days of invoice date. Merchandise must be in new
condition and in original packaging. Merchandise must be returned freight prepaid.
Freight collect shipments will not be accepted. Merchandise returns are for credit
towards future purchases only. Cash refunds will not be authorized. Any deposit
placed on Special Order merchandise are non refundable.
Return Merchandise Authorization (RMA) Please contact your
Johnston AG sales representative for all returns. The RMA number will be assigned
at that time. Any and all packages and/or products returned to Johnston AG MUST
have an RMA number assigned to ensure quick and efficient processing of the
return. The RMA number must be clearly marked and accompany all returns. Returns
made without an RMA number will not be accepted.
Warranty All warranties are the manufacturers alone. No warranty
beyond that of the manufacturer is expressed or implied. If a warranty problem
arises, please do not hesitate to ask us for assistance. Manufacturers do not
provide an allowance for freight or labor on warranty claims; therefore all
freight and labor shall be the responsibility of the purchaser.
Drop Shipments A fee of $10.00 per shipment will be applied for
this service, along with the normal shipping costs. Some vendors charge an
additional drop shipment fee, which will be charged accordingly.
Service Except as otherwise specified set forth herein:
(a) Buyer acknowledges that they have not relied on any representation by us in selecting their products
(b) No warranties on high performance work
(c) If vehicle not picked up and balance not paid for after 30 days of completion of work, a mechanics lien will be placed
on vehicle(s)
(d) $15 a day storage fee will apply after the 2nd day after completion of work
(e) No refund(s) on custom work/fabrication.
Core Charge Where required, a core charge will be applied to
the total invoice amount of any given order. Cores must be returned promptly
(within 30 days) to insure proper credit. Core credit will be applied to future
purchases only. Cash refunds will not be authorized. |
